Cancellation Policy

Please note that we cannot cancel your order if we have already shipped it.

Order Cancellation Timeframes

• Orders before 6pm: All orders placed before 6 pm are fulfilled during the same night, so we cannot cancel any order after 6 pm (support closes at 5 pm).
• Orders after 6pm: Any order placed after 6 pm can be canceled up to 6 pm the next day by emailing us.

Money Back Guarantee

We offer a 100% money-back guarantee on all products only if the product is defective or damaged during shipping. Contact us and we will provide return instructions for replacement or refund.

Note: We will cover return shipping fees only for defective or damaged items.

Size & Packaging Requirements

• Please double-check size charts before ordering - we cannot accept returns or exchanges for size issues.
• For size exchanges, customers must mail the product in original packaging at their own expense (discount may be offered for replacement).
• A 30% restocking fee applies for returns without original packaging.

Return Process

30-Day Return Policy

Returns are accepted within 30 days only for defective or damaged products. No returns after 30 days.

How to Return

1. Provide photographic evidence of product condition and packaging
2. We'll email you return labels and RMA number
3. Full refund issued upon receipt of properly packaged item (2-3 business days)

Important Notes

• Products must be disassembled to fit original packaging
• Refunds appear in your account within 3-5 business days
• Restocking fees (up to 30%) apply for non-compliant returns

If you're unsatisfied with your order, please contact our support team - we're here to help!